"Thank You, Connie, for being so helpful and nice. Very rare to find both qualities, and it is greatly appreciated. Have a great day and week." -- Tamara Spencer, Pensacola, FL (electronic correspondence)

"Maritza and Jarvis, thank you, so much for helping me when I came into the Dade City Clerk's Retention Office last month. I had a very difficult termination of parental rights case that was set for trial. Because it was a privately-filed case, I had received no discovery from the private attorney of the caregivers. With your help, I was able to get all of the documents that I needed overnight. There was a copious amount of copies to make. When I received the packets of copies, they were pristine and in order. It was so easy to prepare for the trial thanks to your great organization. I can't imagine how much time it took to copy because it was an enormous file with many years of documents. I really appreciate how kind and professional you and your staff were. You were so helpful. I couldn't have done it without you. Thanks again, for everything you did for me and my indigent client. I will always remember your kindness!" -- Sara Sanchez, New Port Richey, FL (electronic correspondence)

"Thank you, Lorie, for the outstanding service I received at the East Pasco Records Center. It was a surprise and pleasure to be treated so well by employees at that location. Lorie took time and considerable effort to accommodate my request for various records. She was very patient, kind and professional. She worked quickly and provided me all the records requested. In a day and age where it seems we only hear about the negative, and too many people seem to complain as a second nature, I wanted to take the time to thank and appreciate your employees. With a special thanks to Lorie, who is the epitome of class and professionalism at the highest level." -- Roy Dakich, Hernando County Public Defender Investigator (electronic correspondence)

"Thank you, Alaric, for being available whenever needed; quickly and efficiently fixing any technical/software issues we have with the office equipment, while always maintaining a positive and professional attitude." -- Paulina Podlacha (electronic correspondence)

"Sirena did a fantastic job. She was very professional and provided the best customer service I have had in a while." -- Christopher Hurley (phone call)

"Please allow me to express my admiration for you and your team during the payroll transition. Though many problems arose and little issues reared ugly heads, your team was both courteous and extremely responsive to any questions or issues. It has been a pleasure working with you and your team. Thank you, for all the hard work and hours worked to ensure that ALL staff were paid on time, properly, and without issue." -- Stuart Deutsch, Pasco County Facility Records Technician (electronic correspondence)

"I'm writing to sing the praises for one of your staff Maritza Torres. Ms. Torres answered the phone and was immediately helpful. Her demeanor instantly indicated an air of cooperation; an attribute seldom realized as I engage many different clerk's office across the nation. From the get-go, it was apparent Maritza has a fantastic grasp on the concept of service. Maritza was a delight to work with. She kept me updated on the progress of finding many, many pages of documents. Maritza freely offered her contact info and email so that communication with her was easy. What a fantastic reflection on your agency Maritza makes. Thank you all and thank you Maritza…!" - Denis Fields, Investigator, Harris County District Attorney's Office (electronic correspondence)

"It's been 46 years since I returned from Vietnam! I was called to serve Jury duty on June 20, 2016. I was asked to stand and was given a small pin for my service. I would like to thank you; this is the first and only gift I ever received for my service. It might seem like a small gift to you, but to me it is the largest gift I ever received! Thank you!" - Ronald Kalavsky, New Port Richey, FL (mail correspondence)

"Bryon in the New Port Richey inbound call center took my second call on Friday for information on my cases and went out of his way to help me, even going as far as to call me back when my cell phone died. I wanted you to know how great of a job he is doing. I work from home doing technical support and have been in the phone business and call center industry for over 20 years now, and know what great customer service is. Brian is one of the best agents you have, trust me!" - William Tide, Holiday, FL (electronic correspondence)

"Lisa Helped me navigate through the Clerk's website with such patience and made it so easy. She was very, very, helpful and I've never had such service." Albert Foti, (Phone Call)

"Jennifer did a great job. She was stellar, perfect, and a model employee." David Knight (Phone Call)

"I am currently preparing a Presentence Investigation Report for my Circuit Court Judge here in Clare County, Michigan, regarding an individual. I contacted your office in hopes of obtaining his criminal history. I would like you know that Maritza Torres was very courteous, professional, helpful and knowledgeable. She was very prompt in responding and getting me the needed information. You have an excellent staff member in Ms. Torres." Karen Eberlin, Probation/Parole Agent, Clare County, Michigan (electronic correspondence)

"Maritza Torres was the person manning the front desk area at the center yesterday morning. I didn't know how lucky I was that she was on duty that morning when I walked in -- but I certainly know it now, after spending the entire morning there at the center and being the beneficiary of her kindness, her empathy and her persistence!" Marla Martin, Written Correspondence

"Lisa is so helpful and extremely nice." Ms. Theresa Gentry , Tennessee

"Patrica is an excellent worker! She is helpful and just a great worker!" Mr. Fortunato, Spring hill FL, phone call

"Anna from the probate department is such a wonderful person to deal with. I have worked with multiple local attorneys doing probate work. Over the past 12 years, Anna has always been so helpful and just a pleasure to deal with. She is always happy and positive in her interactions with me. Her attitude is much appreciated." Joanne Papanikas, Palm Harbor, FL